Privacy Policy

At The Learning Lab, we value your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, enrol in our programs, or interact with our services.

By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of personal information:

Personal Details:

Name, phone number, email address, home address

Student Information:

Child’s name, age, medical details, learning preferences

Payment Information: Billing details for enrolment and session fees (processed securely)

Website Usage Data: IP address, browser type, pages visited, and cookies (for website analytics)

Media Content: Photos/videos taken during sessions (with parental consent)

How We Use Your Information

We use your information to:

Process enrolments and manage student records
Communicate with parents regarding sessions, updates, and payments
Ensure student safety and provide appropriate learning experiences
Improve our services and website functionality
Promote The Learning Lab through photos/videos (only with consent)
Comply with legal obligations

Data Protection & Security

We take appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure. We do not share your information with third parties unless:

Required by law
Necessary for payment processing (via secure third-party platforms)
Approved by you for specific purposes

Use of Cookies & Website Tracking

Our website may use cookies and analytics tools to enhance user experience.

You can disable cookies in your browser settings, though this may impact website functionality.

Media & Photography Consent

We may take photos or videos during sessions for promotional purposes.

Parents can opt-out of media usage.

Your Rights & Choices

You have the right to:

Access or request changes to your personal data
Withdraw consent for media use
Request the deletion of your personal information (subject to legal retention requirements)
To exercise these rights, please contact us at thelearninglab@gmail.com

Third-Party Links

Our website may contain links to third-party sites.

We are not responsible for their privacy policies, so we encourage you to review them separately.

Updates to This Policy

We may update this privacy policy periodically.

Changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.

📞 Contact Us

If you have any questions regarding our Privacy Policy, please contact us at:

📧 thelearninglab@gmail.com

📞 0481 200 229